Portable Oxygen Concentrators (POCs) approved by the FAA may be carried and used onboard Via Airlines flights at no charge in accordance with specific FAA guidelines.
Customers needing to use a POC on board should advise Via Airlines of their oxygen requirement when making reservations. Customers using a POC who make reservations with a travel agent or on the internet need to contact Via Airlines Reservations in advance of travel to ensure Via Airlines has all of the necessary information and can assist the customer in meeting travel requirements. Via Airlines requires 48-hours advance notice and check in one hour before the check in time for the general public to use a Portable Oxygen Concentrator onboard the aircraft. Failure to meet this requirement will result in denied use of the POC during travel.
Flights operated by Via Airlines do not have an in-seat power source. The customer must ensure he or she has ample batteries to power the POC for the duration of the flight, any ground connection time where the POC is planned to be used, plus three additional hours to allow for unanticipated delays.
The customer must ensure all extra batteries are properly protected from short circuiting by having recessed battery terminals or by packaging the batteries so they do not contact metal objects, including the terminals of other batteries.
The customer must have a signed written doctor’s statement. We suggest printing this Medical Verification Statement.
The doctor’s statement must:
Some seating restrictions apply:
Portable oxygen concentrators are considered assistive devices. They do not count toward baggage limits whether or not they are used onboard.
Note: When connecting to or from any other airline, the customer is responsible for notifying and making independent arrangements directly with the other airline.
The following is the current list of FAA-approved POCs
Other POC brands and models may be carried in the cabin with the batteries removed, if they meet Via Airlines’ assistive device carry-on size and weight requirements or they may be transported as checked baggage.