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Traveling With Kids

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Rules for travel with children under 2 years of age
If you are traveling with a small child, you should know that proper use of an approved child restraint system (CRS) enhances child safety on an aircraft. For this reason, ViaAir and the Federal Aviation Administration (FAA) strongly recommend that small children 2 years old and over who weigh under 40 lbs. be secured in an appropriate restraint device (when age applicable) when traveling by air. Bookings for traveling with a small child 2 years old or over can be made online being that they would need to occupy a seat.

What special rules apply to children?
For one child less than 2 years old, accompanied by an adult fare-paying passenger and not occupying a seat being they would be considered a lap child, there is no charge on domestic flights; and for international flights a charge would be applicable which would equate to 10% of the adult fare. A maximum of one child not occupying a seat is permitted for each fare-paying adult.

Adults wishing for their children to occupy a seat would be subject to paying the applicable adult fare on any flight and must be placed in an approved child restraint seat (CRS).

ViaAir reserves the right to request proof of age at any time for the child. Should the adult passengers be unable to provide proof of the child's age, the applicable fare will be charged and the child provided an assigned seat.

Does my child need a boarding pass?
If you choose to purchase a seat so that your child may travel in his or her restraint system, you will need to obtain a boarding pass for the child prior to proceeding to the security checkpoint.
If you choose to travel with your child on your lap (at no additional charge), the child will not need a boarding pass; however, you will need to advise the ViaAir counter agent that you are traveling with a lap child.

What is an appropriate CRS?
Many child safety seats that are designed for use in automobiles are also appropriate for use on aircraft. Appropriate restraint devices should have hard sides and backs, include integrated shoulder straps, and secure to a passenger seat via channels through which the seat belt is threaded and attached. They should also carry two labels stating: “This child restraint system conforms to all applicable Federal motor vehicle safety standards”; and “This restraint is certified for use in motor vehicles and aircraft” in red lettering.

Although one might think that any type of restraint system would provide at least some degree of flight safety enhancement, this unfortunately is not the case. Some child restraints may do a good job of protecting children in automobiles or in other situations, but are not appropriate for aviation use.

Recent testing and research have led the FAA to ban the use on aircraft of certain types of child restraints that may be harmful to a child in the event of an emergency. Booster seats, vest and harness type child restraint systems and lap held child restraints (including belly belts) are not approved for use on and in the aircraft.

Although some that were manufactured before the FAA’s ban may carry an insignia and/or language indicating they are approved for aircraft use, please understand that they are no longer permitted.

Are strollers or child carriers permitted beyond security?
You may choose to bring your child to the departure gate in a stroller or child carrier.

Most child carriers are designed simply to provide convenience in carrying small babies. With the exception of a few recently manufactured automobile safety seats that convert to carriers, unfortunately these systems do not provide sufficient protection in order to to qualify as CRS.

You may carry your baby on and off the aircraft in a child carrier (provided it does not exceed the size limitations for personal items), but it must be properly stowed either underneath a seat or in an overhead bin for taxi, takeoff, and landing.

If the stroller or child carrier exceeds the size limitations for personal items, the Customer Service Agent will "gate-check" the item (at no additional charge) to your final destination, and the item will be placed in the cargo compartment for transportation. When you reach your destination the item will be returned to you at the arrival gate.

In which seats may a CRS be used?
CRS may be secured to any seat, excluding exit row seating.

Want to know more?
For a list of FAA safety recommendations for air travel with children, call the agency’s consumer information hotline at 1-866-835-5322.

Unaccompanied Minors

Children travelling alone
Our unaccompanied minor service is to ensure your child is boarded onto the aircraft, introduced to the flight attendant, chaperoned during connections and released to the appropriate person at their destination. Please note our flight attendants cannot continuously monitor an unaccompanied minor during their flight.

Unaccompanied Minors are considered children between the ages of 5 and 17 and are accepted for travel subject to certain restrictions as detailed in our Contract of Carriage and any applicable fees as shown in the table below.

  • The unaccompanied minor service fee is $100 (plus tax) each way per child
  • Unfortunately ViaAir will not accept unaccompanied minors when their itineraries include:

  • A connection to/from another airline, including codeshare partners
  • Ground/co-terminal connections (unaccompanied minors under 15 years, can’t use ground transportation alone)
  • The last flight of the day from the final connection city, unless it’s the only scheduled flight offered
  • Overnight connecting flights, unless it’s the only scheduled flight offered
  • Guidelines for children traveling alone:

    Age Range Restrictions
    0-5 Children under 5 years of age may not travel alone under any circumstances.
    5-14 Can only travel on nonstop, direct flights. We will not accept on connecting flights.
    15-17 Children in this age range don’t have to use the unaccompanied minor service, but it’s still available to them. When traveling alone, children 16 years of age and older can book online, to book children 15 years of age, you’ll need to call Reservations.

    Note: Children 2-14 years old can travel as an 'accompanied minor' with someone 17 years or older.

    Bookings for Unaccompanied Minors cannot be made online but must be made by calling the ViaAir Reservations Center at 407-499-4992.

    Fees apply for Unaccompanied Minors up to and including the age of 14 and also strict rules for dropping off and meeting them as explained in detail in our Contract of Carriage.